Privacy Policy

Privacy Policy

LAST UPDATED: October 17, 2018


OUR COMMITMENT TO PRIVACY

The Harvest Collective LLC d/b/a ShinePay (“ShinePay”), takes your privacy seriously and is committed to explaining its use of your personal information as clearly as possible. ShinePay intends to provide you with the highest quality service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available on the Shine website at getshinepay.com (the "Website") and through our mobile applications. You may also email us at support@getshinepay.com with any questions you have about our collection and use of your private information.

SCOPE OF PRIVACY POLICY

This privacy policy applies to all information we collect through our web and mobile applications from ShinePay users, including you. This policy only applies to information collected by and through ShinePay and does not apply to the practices of any other Harvest Collective LLC service. Data collected through the Website or through ShinePay mobile applications will become part of a file owned by ShinePay LLC (TBD), a company based in Oakland, California, United States, unless otherwise indicated here or on the Website or on a ShinePay mobile application. Similarly, data provided to ShinePay through e-mail, postal mail, or phone call will be processed similarly to data collected through the Website or through ShinePay mobile applications.

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

The user can browse and use the Website without having to provide any detailed personal data. The only personal data that ShinePay will have access to is the information that users provide voluntarily through the forms provided, by contacting ShinePay by e-mail or through any other way facilitated on the Website. The Website’s collection of personal data through cookies is detailed below in this Privacy Policy.

THE INFORMATION WE COLLECT

When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, your usage of ShinePay Services may be negatively impacted.


If you open an account, we collect the following information from you:

Account Information - text-enabled cellular/wireless telephone number, machine or mobile device ID and other similar information.

Device Information -We also may obtain the following information about youfrom your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards. None of the above information will be used for any purpose other than that expressed in this Privacy Policy.

We are committed to providing a safe, secure and all-around great service. Therefore, before permitting you to use our Service, we may require additional information from you so we can verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention, and similar services.

When you are using the ShinePay Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes. We may also use the information gathered to improve our services.

INFORMATION FROM CHILDREN

We do not knowingly solicit or collect information from any individuals under the age of 18. If you are under the age of 18, please do not use this Website or provide it with any information. Any information discovered to have been collected from someone under the age of 18 will be deleted and that user notified. ShinePay is not responsible for determining the ages of its users or confirming their ages, and shall have no liability whatsoever to anyone under the age of 18 who relies upon ShinePay services or these terms.

HOW WE USE COOKIES

When you access the website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

For example, we send a "session cookie" to your computer any time you log in to your ShinePay account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. ShinePay uses other cookies to assist in the sites operation and are exclusively used for that purpose.

You are free to decline ShinePay cookies if your browser permits, but doing so may interfere with proper operation of the website.

HOW WE PROTECT & STORE PERSONAL INFORMATION

ShinePay stores and process your personal information both itself and using third party services located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption and we enforce physical access controls to our office and files, and we control access to personal information only for those employees who require it to fulfill their job responsibilities.

We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your ShinePay password with anyone.

Despite these safeguards, no security protocol is totally and completely secure, and therefore ShinePay cannot completely guarantee the safety of any collected personal information. Nevertheless, ShinePay has, and will continue to, take all commercially reasonable steps to ensure the safety, security, accuracy, and fidelity of all collected data.


In any case, ShinePay only will retain user data during the time period necessary to fulfill the intended purposes. Unless applicable law states otherwise, personal data will be erased, blocked or will be rendered anonymous when they are no longer needed for the purposes for which they were collected.

HOW WE USE THE PERSONAL INFORMATION WE COLLECT

Personal data collected on the Website will be processed and/or used only for the legitimate purposes of respond to the requests and information demands of the user,  sending you information relating to ShinePay, as well as communicating, including by electronic means, any news relating to its products and services. ShinePay may also process the provided personal data to ensure the security and safe operation of the Website and underlying business infrastructure, and in request to legitimate governmental responses and court orders.  Any other purpose shall be communicated to the user before proceeding to the processing of personal data.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:

provide the services and customer support you request;
resolve disputes, and troubleshoot problems;
prevent potentially fraudulent, prohibited or illegal activities, and enforce our Operator Terms of Service and/or our End-User Terms of Service;
customize, personalize, measure, and improve our services and the content and layout of our website;
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties;
perform other duties as required by law.
HOW WE SHARE PERSONAL INFORMATION WITHIN THE SHINEPAY NETWORK

To facilitate the ShinePay services , we may need to share some of your personal information with the person or company that you are paying. Your contact information and date of sign-up may be provided to users or companies when you transact with, on, or through ShinePay.

We work with vendors to enable them to accept payments from you using ShinePay. In doing so, a vendor may share information about you with us, such as your mobile phone number or ShinePay username, when you attempt to pay that vendor. We store this information temporarily to confirm to that vendor that you are a Shine customer and that the vendor should enable ShinePay as a form of payment for your purchase.

Regardless, we will not store your credit card number or bank account number or disclose either to anyone you have paid or who has paid you through ShinePay, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.

HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES

ShinePay does not share your personal information with third parties for promotional or marketing purposes. ShinePay will not share your personal data with third parties unless (i) it is consistent with the terms and conditions of the privacy policy, (ii) the user consents to the transfer case, or (iii) it is required to meet legal obligations among which include, without limitation, providing data to the courts, the police or other national or international security bodies. Any transfers of data will be subject to strict safeguards regarding the obligations of the entity receiving the transfer, all of whom must be in full compliance with applicable data protection regimes.

For example, we may share your personal information with:

Our parent company, Harvest Collective, LLC and affiliates and subsidiaries it controls, but only to the extent allowed by this document.
Companies that Harvest Collective, LLC. plans to merge with or be acquired by or, in the event of any bankruptcy, a bankruptcy estate, only to the extent necessary for Harvest Collective LLC or a related entity is required to in order to fully defend its own interests. Should such event occur, we will require that the new combined entity follows this privacy policy, or one with similarly strong protections with respect to your personal information. If your personal information could be used contrary to this policy, you will receive notice and the opportunity to communicate any preferences you may have, if applicable.
Law enforcement, government officials, or other third parties if Harvest Collective is compelled to do so by a subpoena, court order or similar legal procedure, when necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the ShinePay End-User License Agreement or Operator Terms of Use, or as otherwise required by law.
Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our [or any vendor's] behalf.
Service providers under contract who help with parts of our business operations (for example, fraud prevention, payment processing, or technology services); Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
Other third parties with your consent or at your direction to do so.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION

At any time users may exercise the rights of access, rectification, cancellation and opposition to the processing of their personal data under the terms established by the current legislation, as well as more information about those rights under current legislation by writing to the address below or through the email address support@getshinepay.com.

ShinePay

4701 San Leandro St.

Oakland, CA 94601

LINKS TO OTHER SITES

The website may contain links to other sites. ShinePay does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information. ShinePay is not liable in any way for any

CHANGES TO OUR PRIVACY POLICY

ShinePay is always improving. As the Shine service evolves we may update this privacy policy. If we modify this privacy policy, we will post the revised privacy policy to the website, and we will also revise the "last updated date" stated above. If we make material changes in the way we use personal information, we may notify you by posting an announcement on our service or by sending you an e-mail, though ShinepPay reserves the ultimate authority to decide what notice is appropriate in that instance. It is your responsibility to periodically review this privacy policy; users are bound by any changes to the privacy policy by using the service immediately once such changes have been first posted. ShinePay has no obligation to notify users of the Website of any changes and while it may elect to do so, users of the Website should not rely on notice to learn of any changes and should instead review this Privacy Policy before they use, browse, or otherwise interact with this Website.

HOW TO CONTACT US

If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy and the ShinePay service that you would like us to consider, please email us at support@getshinepay.com.

© ShinePay 2018    |  4701 San Leandro St Oakland, CA    |    hello@getshinepay.com

© ShinePay 2018    |  Oakland, CA    |    hello@getshinepay.com