LAST UPDATED: October 17, 2018
OUR COMMITMENT TO PRIVACY
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
THE INFORMATION WE COLLECT
When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, your usage of ShinePay Services may be negatively impacted.
If you open an account, we collect the following information from you:
Account Information - text-enabled cellular/wireless telephone number, machine or mobile device ID and other similar information.
We are committed to providing a safe, secure and all-around great service. Therefore, before permitting you to use our Service, we may require additional information from you so we can verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention, and similar services.
When you are using the ShinePay Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes. We may also use the information gathered to improve our services.
INFORMATION FROM CHILDREN
We do not knowingly solicit or collect information from any individuals under the age of 18. If you are under the age of 18, please do not use this Website or provide it with any information. Any information discovered to have been collected from someone under the age of 18 will be deleted and that user notified. ShinePay is not responsible for determining the ages of its users or confirming their ages, and shall have no liability whatsoever to anyone under the age of 18 who relies upon ShinePay services or these terms.
When you access the website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.
For example, we send a "session cookie" to your computer any time you log in to your ShinePay account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. ShinePay uses other cookies to assist in the sites operation and are exclusively used for that purpose.
You are free to decline ShinePay cookies if your browser permits, but doing so may interfere with proper operation of the website.
HOW WE PROTECT & STORE PERSONAL INFORMATION
ShinePay stores and process your personal information both itself and using third party services located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption and we enforce physical access controls to our office and files, and we control access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your ShinePay password with anyone.
Despite these safeguards, no security protocol is totally and completely secure, and therefore ShinePay cannot completely guarantee the safety of any collected personal information. Nevertheless, ShinePay has, and will continue to, take all commercially reasonable steps to ensure the safety, security, accuracy, and fidelity of all collected data.
In any case, ShinePay only will retain user data during the time period necessary to fulfill the intended purposes. Unless applicable law states otherwise, personal data will be erased, blocked or will be rendered anonymous when they are no longer needed for the purposes for which they were collected.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Personal data collected on the Website will be processed and/or used only for the legitimate purposes of respond to the requests and information demands of the user, sending you information relating to ShinePay, as well as communicating, including by electronic means, any news relating to its products and services. ShinePay may also process the provided personal data to ensure the security and safe operation of the Website and underlying business infrastructure, and in request to legitimate governmental responses and court orders. Any other purpose shall be communicated to the user before proceeding to the processing of personal data.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:
provide the services and customer support you request;
resolve disputes, and troubleshoot problems;
prevent potentially fraudulent, prohibited or illegal activities, and enforce our Operator Terms of Service and/or our End-User Terms of Service;
customize, personalize, measure, and improve our services and the content and layout of our website;
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties;
perform other duties as required by law.
HOW WE SHARE PERSONAL INFORMATION WITHIN THE SHINEPAY NETWORK
To facilitate the ShinePay services , we may need to share some of your personal information with the person or company that you are paying. Your contact information and date of sign-up may be provided to users or companies when you transact with, on, or through ShinePay.
We work with vendors to enable them to accept payments from you using ShinePay. In doing so, a vendor may share information about you with us, such as your mobile phone number or ShinePay username, when you attempt to pay that vendor. We store this information temporarily to confirm to that vendor that you are a Shine customer and that the vendor should enable ShinePay as a form of payment for your purchase.
Regardless, we will not store your credit card number or bank account number or disclose either to anyone you have paid or who has paid you through ShinePay, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
For example, we may share your personal information with:
Our parent company, Harvest Collective, LLC and affiliates and subsidiaries it controls, but only to the extent allowed by this document.
Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our [or any vendor's] behalf.
Service providers under contract who help with parts of our business operations (for example, fraud prevention, payment processing, or technology services); Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
Other third parties with your consent or at your direction to do so.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
At any time users may exercise the rights of access, rectification, cancellation and opposition to the processing of their personal data under the terms established by the current legislation, as well as more information about those rights under current legislation by writing to the address below or through the email address firstname.lastname@example.org.
4701 San Leandro St.
Oakland, CA 94601
LINKS TO OTHER SITES
The website may contain links to other sites. ShinePay does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information. ShinePay is not liable in any way for any
HOW TO CONTACT US